PARENTS
ParentMail
We use Iris ParentMail for communicating to parents as well as using this for trips and other payments. It is essential that all parents register when you receive the email registration. The ParentMail online payment service, allows you to pay for school items quickly and easily on your smartphone, tablet or computer.
- If you have an account with the school already, new students will automatically be added. There is no need to register again.
- If you have an existing ParentMail account with another school, you will receive an email to register with us and link the accounts (click ‘I already have a ParentMail PMX Account’ and sign in using your existing details).
- ParentMail shows siblings in one login even if they are at different schools (if you use the same email address). Use ‘Connections’ to navigate between them.
- Each parent/carer account must have a separate email address (if you share an email address you will need to share one account).
- You will receive email alerts for new products relevant to your child and automatic email reminders for instalments for trips.
- You can pay by credit/debit card and PayPal.
- There is an Android or Apple smartphone App (downloadable from the App Store).
If you have any problems with ParentMail, email finance@cowleyacademy.org.uk
Upay
For the canteen, we operate a cashless catering facility where payment in the canteen is taken by a swipe card. This is issued directly to students on their first day of school.
Upay is a sophisticated online payment system and cashless account management portal.
Online payments are immediately available to spend and detailed statements are at the touch of a button.
There is a default £4 daily limit, which you can change at your discretion along with weekly spending limits and auto top-ups.
There is a cash loader for students without online access, although we do encourage all Parents/Carers to use the online facility.